FREQUENTLY ASKED QUESTIONS:
We are happy to accommodate orders based on your gifting date. Online pre-orders are accepted for gifting dates up to 4 weeks in advance.
To make sure your chrysalis has the highest chance of survival, we do keep it for a few days to monitor its health and make sure it is safe to travel before sharing it. On average, you will have 3-5 days with the chrysalis before the butterfly emerges (aka eclose).
We are not able to guarantee the emerging date as these are wild insects. However, we will provide an estimated date in the welcome note for your reference.
1. PICK UP
Free pick up at our Waipahu Home Office (94-647 Kupuna Loop) is available daily.
Additionally, free pick up is available at Kaka'ako Farmer's Market every Saturday from 8am to 12pm OR at one of our upcoming pop-up markets (click here to view the list).
2. DELIVERY
We offer shipping of our "live chrysalis boxes" to all Hawaii islands for $15 fee or FREE with a minimum purchase of $75.
*Should there be a delay with your product, we will reach out to you with an update. Mahalo for your understanding as the availability is based on the growth of the caterpillars.
Fret not, each box includes a detailed information on how to care and release for your butterfly. We are here to answer any questions and support you through your journey.
As these are wild insects, please note there is a 3% chance on average that it may not emerge successfully. Should your chrysalis fail to complete its eclosing, we will replace it in the next available batch. Replacement will be available for pick up in Ewa Beach or delivery service is available for a fee.
We require full 100% payment to secure your order. Once it is confirmed, we will raise and reserve the chrysalis for you. The deposit is non-refundable and we do not allow cancellation.
FREE SHIPPING ON DOMESTIC ORDERS $75+